Enabling Usage-Based Billing for Recurring products.

If you or the customer use the up/downgrades options related to subscriptions, PayKickstart will provide options to help prorate the remaining units from the previous subscription to the new subscription Vendor: Manual or API Up/Downgrade If using the option to up/downgrade a subscription in the PK UI, PayKickstart will offer vendors the option to manually add the “allowed # of units” you want to pass to the new subscription to be used. If you leave this “allowed units” field blank, the calculation would be done automatically by the PK system. If using the API options to up/downgrade the subscription there will be a variable to include the allowed # of units you are passing to the new subscription to be used as pronation. https://support.paykickstart.com/knowledge-base/manage-upgrade-downgrade/ Vendor: Manual or API Cancellation When canceling a customer subscription in the PK UI, you have the ability to charge the remaining usage overage fees while canceling if needed. If you are using the API Subscription cancellation event, you also have this option available in the API Call. Customer self service – automatic. If you are using the customer billing portal options and allowing customers to change subscription plans on their own, PayKickstart will automatically calculate the used units from the previous subscription if the customer is downgrading to a lower priced product and calculate the price of the new product to provide the correct amount of remaining units for the current billing period on the customers new subscription. If applicable, the customer’s new subscription will have a Credit amount associated to use for their billing charges. If the customer upgrades to a higher priced product, then they would be charged a prorated amount to pay the upgraded subscription cost on the next billing charge date automatically factoring in allowed units. If customer cancels their plan on their own via the billing portal, they will be charged any unpaid coverage fees.

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