PayKickstart

Customer Billing Portal

This option allows vendors to easily paste a default PayKickstart hosted link to allow customers to click and access the general customer billing portal. LINK: https://app.paykickstart.com/billing SETTINGS: https://app.paykickstart.com/admin/portal You can paste this link on your page to allow customers to click and access the customer billing portal. You have the option to control what actions the customer can take with your products via the global billing portal. Change Billing Method: Allows the customer to update their payment details for subscriptions. Pause Subscription: Allows customers to pause subscriptions on their own. See: https://support.paykickstart.com/knowledge-base/pausing-subscriptions/ Cancel Subscription: Allows the customer to cancel the subscription on their own. Subscription Saver: Allows the vendor to offer subscription retention when a customer is trying to cancel built into the billing portal. Vendors can either use the default cancel saver or a custom one they have set up. See: https://support.paykickstart.com/knowledge-base/cancellation-saver/ The subscription saver is currently hosted in English and German with more languages coming soon. The billing portal itself can be translated into other supported languages you are using on your checkout forms and email notifications. After entering the corresponding email address, the customer will receive an email from support@PayKickstart.com with a personal link to their billing section to access the information and make changes if needed. PLEASE NOTE: The PayKickstart hosted option allows customers to see all billing information, as well as download invoices and access products. If you would like a more customizable option, please see the embeddable customer portal option below.
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